My Workspace seems to be down and not working

Platform Feedback & Bugs
1

My Workspace seems to be down and not working, I have tried to swap to 2 different browsers, firefox and chrome, I get the same error on both: which is a 404 app not found type of error

2

Hi @ZeeshanM — if you hit this, refresh the course page and you should see the Launch Workspace button again. It’s likely your workspace timed out after a bit of inactivity. Let me know if it happens again :folded_hands:

3

Hey Varun, so it actually Iv never seen it, I haven’t been able to start the workspace at all, every time I click start it simply loads and I get an error page

4

I am also getting the same error as Zeeshan :sob:

5

Hey @ZeeshanM and @000 — thanks for your patience.

@000 — yours was a separate issue specific to your username, and it’s now fixed. Next time you hit Start it should launch cleanly — give it a go and let me know.

@ZeeshanM — yours looks different. We’re looking into it and I’ll update this thread as soon as we have a fix.

6

Hi @ZeeshanM — this is fixed now! It was a routing bug on our end that could send your workspace to the wrong region and 404. Thanks so much for reporting it and sticking with us while we chased it down. I’ve added 5 hours of bonus workspace time to your account as a thank-you — go ahead and launch again, it should come right up.